Shipping policy

Shipping Details

At Kelvira, we strive to get your order to you as quickly and safely as possible. Below you will find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Times

Shipping Method Estimated Delivery Time
Standard Shipping 7–14 business days
Express Shipping 3–7 business days

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — check our store for current offers.

International Shipping

We ship worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our pricing or shipping fees.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at support@Kelvira.store and we will investigate the issue with the carrier on your behalf.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Kelvira is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about your shipment, please do not hesitate to reach out to us at support@Kelvira.store. We are happy to help!